Frequently Asked Questions (FAQ)
- Orders are usually shipped from our Salt Lake City, Utah store within two days of placing the order, weekend orders are usually shipped Tuesday/Wednesday as we are closed Mondays.
- Shipping service can take up to additional 5 business days to arrive at locations on the East coast. Once your order is shipped you will receive an email with a link for your tracking information.
- Orders containing more than one item may ship in multiple packages and may ship on different days.
- In the event we cannot fulfill stocked item(s) in your order, we will contact you BEFORE shipment to see if you would like to back order the items or cancel your order.
- If your order contains SPECIAL ORDER items, we will contact you BEFORE PROCESSING PAYMENT with approximate delivery times, and will process payment and place order ONLY after your approval.
- We reserve the right to cancel any order (see our terms).